The Nobis Operations Center is active 24 hours a day, 11 days a week and answers in less than 7” to customers’ calls for any need, such as roadside assistance, medical consultation or simply to be supported in reporting a claim.
The multilanguage operators are trained to assist customers in different emergency situations and they are able to manage 125.000 calls and over than 12.000 assistance cases per year.
In order to provide the best service to the customer, the Operations Center is supported by the Medical Service which provides 24/7 immediate answers to health cases and ongoing medical advice.
travel and medical
assistance cases
motor and house
assistance cases
travel and medical
assistance cases
motor and house
assistance cases
QUICK RESPONSES
h24 operation and contact center, app
MEDICAL SERVICE
provides 24/7 immediate answers
DYNAMISM
in the way of
operating
INNOVATION
products
and services
FLEXIBILITY
in responding to customer needs
Service partners
domestic and international networks
The strong experience in dealing with networks of domestic and international service partners and with network of affiliated body shops let Nobis be able to guarantee to insured high level protection all over the world.