The Nobis Operations Centre is active 24 hours a day, 365 day a year. It’s able to guarantee an answer in less than 11” to customers calls for any need, such as roadside assistance, medical advice or simply to be supported in reporting a claim.
Multilingual operators are trained to assist customers in various emergencies, handling 140,000 calls and around 19,000 cases of assistance per year.
In order to offer the best service available, the Operations Centre is supported by the Medical Service always present to provide immediate responses to medical cases and ongoing medical advice by telephone.
travel and medical
assistance cases
motor and house
assistance cases
travel and medical
assistance cases
motor and house
assistance cases
QUICK RESPONSES
24-hour Operations and Call Centre
DYNAMISM
in our way of operating
INNOVATION
product and services
FLEXIBILITY
responding to customer needs
Service partners
domestic and international networks
The strong experience in dealing with networks of domestic and international service partners and with network of affiliated body shops let Nobis be able to guarantee to insured high level protection all over the world.