Long-term rental dedicated to private
From the partnership between Intergea and Arval Italia was born in Turin Arval Store, the first store in Italy named after the French multinational group specialized in long-term rental, which in recent years has opened to the emerging private consumer market, becoming an all-round mobility player.
Arval Italia, in particular, since 2019 has launched a rental proposal built specifically for private: a fixed monthly rate in an all-inclusive package that includes all the services necessary for the management of the car, such as a mileage of 100.000 km in 3 years, RCA, Theft & Fire and additional damage coverage, ordinary and extraordinary maintenance, assistance and roadside assistance 24 hours a day, property tax and no surprise costs.
The 1200 square meters inside the ARVAL Store, in Corso Rosselli 236 in Turin, include a reception area and two stations where the store’s consultants take care of customers requests. Several digital tools are available to them, including interactive screens useful to deepen the long term rental and the solutions offered.
To better reach all people interested in renting a car, in 2021 Arval Italia opens two new Arval Stores, in Milan and Florence.
“After the positive experience of the Arval Store in Turin, we have decided to expand our network of stores dedicated to rental, in addition to the other access points available to private consumers, such as the site, OEMs, dealers and the many active partnerships with various players ” declares Alessandro Pigazzi, Retail Director of Arval Italia. “The Arval Stores are created for those who need to touch the product firsthand and interact directly with our consultants: in short, they are the realization of our phygital approach to the market, which combines the digital aspect with the physical one. Physical interaction is an important element for the customer: especially in the last year and a half, the consumer has learned to make the most of the digital environment but also wants to interact with people and with the product “.
Arval Store in Turin is in Corso Carlo and Nello Rosselli, 236.
It is open from Monday to Friday from 9:30 to 12:30 and from 14:30 to 19:00.
On Saturday, from 9:30 to 12:30 and from 14:30 to 18:00.
Arval Store in Milan is in Via dei Missaglia, 89.
It is open from Monday to Friday from 9:30 am to 1:00 pm and from 3:00 pm to 7:00 pm.
On Saturday, from 9:30 to 13:00 and from 15:00 to 18:00.
Arval Store in Florence is located in Via Prov.le Lucchese, 19 / b.
It is open from Monday to Friday from 9:30 to 12:30 and from 15:00 to 19:00.
On Saturday, from 9:30 to 12:30 and from 15:00 to 18:00.
The Arval Stores are “mobility shops”, entirely dedicated to rental. In the Arval Stores, customers have the opportunity to meet personally with the consultants, to touch the cars firsthand, to see and test the vehicles on display.
The “premium” experience here is guaranteed by the value-added services that are offered: the valuation of the used car is available in a few minutes, while the delivery of the car, for vehicles available in the store, is expected within just 10 days.