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Complaints

Customer satisfaction as a strategic objective

Customers and their satisfaction are at the center of Nobis’s philosophy.
To do so, we pay constant attention in a situation of need and are always able to assist the customer and devote our utmost interest so as never to leave them alone. It is no coincidence that Nobis is well below the average number of complaints for each type of classification.

Claims for
MM € of turnover

Source: IVASS, data on Claims – 2023

  • NOBIS
  • MARKET (Italian Companies)
  • MARKET (foreign Companies)

Claims for 10.000 contracts

Source: IVASS, data on Claims – 2023

  • NOBIS
  • MARKET (Italian Companies)
  • MARKET (foreign Companies)

Claims for MM € of turnover

IVASS, data on Claims – 2023

Claims for 10.000 contracts

Source: IVASS, data on Claims – 2023